Hashtag Loyalty

  • Mumbai, India
  • RetailRetail Technology, HealthcareHealth & Wellness, Food & Beverages, Retail, Data Analytics

Customer powered marketing & loyalty solution that transforms every transaction into a relationship.

Steady Revenues

Startup Video



How startups are helping brands to improve user engagement | Economic Times

May 29, 2016


Hashtag Loyalty #StartupStory | http://www.viralindiandiary.com

Apr 06, 2016


Help turn every transaction into a relationship with Hashtag Loyalty | Estrade.in

Mar 03, 2016


How Dhruv is solving the problem of customer retention through Hashtag Loyalty | MyVenture.in

Nov 28, 2015


The SMB Industry Is Having Its 'Moneyball' Moment | startupcity.com

Oct 29, 2015


Launched Beta at first Customer Pronto Pastas & Noodle, Bandra(W).



Media Coverage

Sponsored Halloween Dessert Crawl hosted by Time Out Mumbai.



Incubated as part of the 2016 cohort at ThinQbate.




Area Sales & Operations Manager Sales & Marketing, Operations
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Mumbai, India
Sales & Business Development

Job Description
Area Sales & Operations Manager plays a key role in process of onboarding & engaging merchants to use Hashtag Loyalty’s products & help users and merchants derive maximum value from it.

1. Revenue responsibility of a geographical area within a city.
2. Managing the team to handle end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, payment collection and troubleshooting.
3. Allocating leads, tracking and monitoring the work of each team member along with ensuring the efficiency and effectiveness of their work.
4. Acquiring and managing critical client accounts which have higher degree of complexity in terms of client servicing.
5. This is a field role that requires intra-city travel to meet prospects.
6. Ideate and develop different ways to market the product both in store and online.
7. Serve as a subject matter expert on the product and general industry.

1. Excellent oral and written communication skills in English as well as the local language.
2. Must be highly organized, detail-oriented and has the ability to multi-task.
3. Very high ethical standards.
4. Adaptive and flexible in order to keep up with the competitive start-up environment.
5. High EQ.
6. Hungry, determined and self-motivated individuals with a positive outlook.
7. A passion for tech, creative ideas, and getting shit done.
8. Prior experience in sales would be a bonus.

Team Summary

Dhruv holds a BE IT from Univ of Mumbai and has prior experience at E&Y. Karan holds a BE Production Engineering from Univ of Mumbai and has prior experience at Godrej & Boyce, Teach for India & L&T. Krishi holds a BSc in Mechanical Engineering from the Univ of Illinois at Urbana Champaign and has prior experience at E&Y, Cisco Systems & Accenture.


Product/Service Summary

​Hashtag​ ​Loyalty is digital universal loyalty program that helps customers get rewarded at ​hundreds of local businesses using one app or card. At the same time we provide businesses ​a customer-powered marketing solution to help retain and acquire customers while simultaneously delivering meaningful customer analytics.

How are we different?

Our philosophy of building a product centered around the customer experience is how we stand out. Our technology is simpler, more robust and easily adoptable on both customer & business end and we have been able to achieve exponential growth as compared to our competitors due to the same.

Product/Service Descriptions